Privacy Policy

Introduction

Financial Literacy Courses Malaysia ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or communicate with us.

We value your trust and strive to maintain transparent practices regarding your personal data. Please read this policy carefully to understand our practices regarding your personal information and how we will treat it.

Information We Collect

We may collect several types of information from and about users of our website and services, including:

Personal Information

When you register for our courses, sign up for our newsletter, or contact us, we may collect:

  • Full name
  • Email address
  • Phone number
  • Mailing address
  • Payment information (processed through secure third-party payment processors)
  • Educational and professional background (for course enrollment purposes)

Usage Information

We automatically collect certain information about your device and how you interact with our website, including:

  • IP address
  • Browser type and version
  • Operating system
  • Pages visited and time spent
  • Referring websites
  • Click patterns and course engagement metrics

How We Use Your Information

We may use the information we collect for various purposes, including:

  • Providing, maintaining, and improving our educational services
  • Processing enrollments and managing your account
  • Personalizing your learning experience
  • Communicating with you about courses, webinars, and updates
  • Sending administrative information, such as changes to our terms or policies
  • Analyzing usage patterns to enhance our website and service offerings
  • Protecting against fraudulent or unauthorized transactions
  • Complying with legal obligations

Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to collect information about your browsing activities. These technologies help us analyze website traffic, customize content, and improve your experience.

We may use both session cookies (which expire when you close your browser) and persistent cookies (which stay on your device until deleted). You can control cookies through your browser settings and other tools. However, disabling cookies may limit your ability to use certain features of our website.

Information Sharing and Disclosure

We may share your personal information in the following circumstances:

  • Service Providers: We may share information with third-party vendors who perform services on our behalf, such as payment processing, data analysis, email delivery, and customer service.
  • Educational Partners: We may share information with our affiliated educational institutions and certification bodies for course accreditation and certification purposes.
  • Business Transfers: If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
  • Legal Requirements: We may disclose information when required by law, regulation, or legal process, or to protect our rights, property, or safety, or that of our users or others.

We do not sell, rent, or lease your personal information to third parties for their marketing purposes without your explicit consent.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

We regularly review our security practices and update them as necessary to maintain appropriate levels of protection.

Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including:

  • Accessing, correcting, or deleting your personal information
  • Withdrawing your consent to our processing of your data
  • Requesting a copy of your personal data
  • Objecting to certain processing activities
  • Lodging a complaint with a data protection authority

To exercise these rights, please contact us using the information provided in the "Contact Us" section below.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When determining how long to keep your information, we consider the nature and sensitivity of the data, the potential risk of harm from unauthorized use or disclosure, and legal requirements.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us so that we can delete such information.

International Data Transfers

Your information may be transferred to and processed in countries other than the one in which you reside. These countries may have different data protection laws than your country of residence. We take appropriate measures to ensure that your personal information remains protected in accordance with this Privacy Policy.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

We encourage you to review this Privacy Policy periodically for any changes. Your continued use of our website and services after any modifications indicates your acceptance of the updated Privacy Policy.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

Financial Literacy Courses Malaysia
Level 30, Menara Prestige
1 Jalan Pinang
50450 Kuala Lumpur, Malaysia

Email: [email protected]
Phone: +60 3-2168 8200

Last Updated: March 1, 2025